I love Allstate . I've had them for 5 years and I've been in two accidents. Both times they helped me out immensely. My agent really out me on and let me know that you total a new car within the first two model years, you can get a check for a new car, not just your car’s depreciated value As someone on a budget that really helped me when my cat was totaled . No way without Allstate would I have been able to afford a new car and other insurance companies aren't as forgiving I've learned from experience. My agent always emails me on any new issues with my policy. He's very friendly. And my rates are reasonable for my budget. Allstate keeps in touch when and if my rates are going to get higher or lower, they never lie to me or keep secrets from me. As to my previous carrier, they were always raising the price every month without notice to me. And they never communicated to me on what's going on with my policy. Plus when I tried to call the agent of the old carrier, they were never available. Allstate has not disappointed me for 5 yrs now. My old carrier was Geico I will never go back to them.
Pros
Fast reliable service
Reliable and knowledgeable agents
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