Progressive

Progressive: Ranked One Of The Best Insurance Companies

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Progressive Reviews

    Highly recommend

    Two years ago, a friend of mine recommend that I reached out to Steve Broz at PROGRESSIVE to meet all my insurance needs reluctantly I did because I had been a loyal customer to ALLSTATE for over 20 yrs. Surprisingly the quote was an immediate monthly savings for better coverage.Since then I always recommend Steve to anyone looking to revisit their coverage especially if they want more than an insurance company. PROGRESSIVE is an insurance company that looks out for you and your needs and for that I am so appreciative.

    Pros
    Simple online quote process
    Competitive rates
    Fast claims processing.

    Cons
    Low credit score can increase premiums in some states
    No discounts.

    Great Insurance Company

    I have been a member of Progressive for over 5 years. I have always lauded the company for prompt service, great customer service, and reliable coverage. I had an accident a couple of years ago and the insurance adjuster came to me within 24 hours of me contacting them to file a claim. However, I did have an issue with the auto body repair shop that was recommended by them. Yet, after a phone call, that too was resolved. The process of renting a car was easy and I had no out-of-pocket costs. Even more, I did not have to wait on the phone for extended hold times as I have experienced with other insurance providers.

    The recommended collision shop took longer than expected, but I was able to extend the rental quite easily. Overall, the process was as painless as could be expected for a difficult circumstance like an accident. Obviously, no one wants to get in an accident. Nonetheless, it is best to be equipped with excellent insurance, and Progressive is just that. As aforementioned, the process was not perfect, but I would rather have been with Progressive instead of another provider. They were courteous, prompt, and very helpful. I would recommend this insurance provider to any driver that wants great insurance for a reasonable cost.

    Pros
    Great customer service and prompt responses by phone.

    Cons
    Not all recommended collision shops up to par and not all recommended services up to Progressive's standards.

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